Silver Authenticity FAQ

Care guidance from Puremint Silvers, plus what to ask before choosing your jewellery.

Is my piece solid silver or silver-plated?

Contact us about the specific design before purchasing to confirm its base metal, alloy and any surface coating. Do not rely on this FAQ as confirmation of a particular piece's construction.

What hallmarking or testing is provided?

Please contact us to confirm the marks and any available testing documentation for the specific piece you are considering. This FAQ does not claim independent certification.

Does anti-allergic or anti-tarnish mean guaranteed protection?

We do not promise that jewellery will never cause a skin reaction or that its finish will remain unchanged. Please ask about the specific piece's materials and finish if you have sensitivities, and follow the care guidance below.

How should I store my silver?

Store silver jewellery and articles in a cool, dry place, away from heat, moisture and direct sunlight. Wrap each item in a soft cotton cloth and seal it in an airtight pack or pouch.

How should I clean my silver?

Use only warm water, mild liquid soap and a soft cloth. Avoid abrasive materials.

What should I avoid while wearing my jewellery?

Keep perfumes, harsh chemicals and cosmetics from coming into direct contact with your jewellery, as they can react with its polish. Avoid wearing it near the sea: seawater and salty air can dull or alter the polish.

Worry less, shine more. A little care helps keep your silver looking its best.